Privacy policy

Last updated: 29 October 2025

This privacy policy explains how Winity collects, uses, and protects your personal information. We are committed to respecting your privacy and complying with UK data protection law including GDPR.

1. Who we are

Winity is operated by Winity.uk, Contact us at hello@Winity.uk for any questions about this policy.

2. Information we collect

• Account details such as your name, email, mobile number, date of birth, and address.
• Payment records from top ups (handled securely by payment providers, we do not store card details).
• Competition entries, ticket numbers, wins, and account balance activity.
• Technical data such as IP address, browser type, and cookies when you use our website.

3. How we use your information

• To create and manage your account.
• To process entries, instant wins, and competition draws.
• To deliver prizes and credit your balance.
• To send transactional emails such as purchase confirmations and balance updates.
• To send optional marketing emails if you have opted in (you can unsubscribe at any time).
• To monitor site performance and prevent fraud or misuse.

4. Sharing your information

• We do not sell your data.
• We may share data with trusted third parties who provide services such as payment processing, email delivery, or hosting.
• We may disclose data where required by law or to enforce our terms.

5. Legal basis for processing

We process your personal data on the basis of:

• Performance of our contract with you (managing your account, competitions, and prizes).
• Compliance with legal obligations (such as age verification or accounting records).
• Our legitimate interests (to run and improve the site, prevent fraud).
• Your consent (for optional marketing communications).

6. Cookies

We use cookies to make the site work, remember preferences, and analyse usage. You can block cookies in your browser settings, but some features may not work.

7. Data retention

We keep account records while your account is active and for up to six years after closure to meet legal and accounting requirements. We may keep anonymised data for longer for analysis.

8. Your rights

• Request a copy of the data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and personal data (subject to legal obligations).
• Withdraw consent for marketing at any time.
• Complain to the UK Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.

9. Security

We use reasonable technical and organisational measures to protect your personal data. No system is 100% secure but we work to minimise risks.

10. Changes to this policy

We may update this privacy policy from time to time. The latest version will always be posted on this page.

If you have any questions about this policy or how we use your data, please contact us at hello@Winity.uk .